7 Best Telemedicine Software of 2023 (Ranked and Reviewed)

7 Best Telemedicine Software of 2023 (Ranked and Reviewed)

Telemedicine Software is one of the essential tools in the medical industry.

Telemedicine provides various benefits and is very useful in many aspects, such as reducing costs, increasing access to care, and improving the quality of care.

With big data tools getting more sophisticated, the future of telemedicine is auspicious.

In addition, data visualization tools are helping to improve the quality of medical care, which means that patients can get the best care possible.

In addition, having the right telemedicine software is critical for both doctors and patients, as it allows for a better overall experience.

With that in mind, in this post, I will look at the best telemedicine software right now.

Keep reading to learn more.

What Are The Best Telemedicine Software?

The following are the best telemedicine software in the market at the moment.

1. AdvancedMD Telemedicine.

Best Overall For Telemedicine Software.

advancedmd homepage

AdvancedMD gives clinicians the ability to connect with patients from anywhere.

This platform is best for those looking for an all-in-one solution that includes all the features needed for a successful telemedicine experience.

With two-way secure video conferencing, you’ll be able to have a more personal experience with your patients.

In addition, AdvancedMD Telemedicine also allows for secure messaging, which is very important in the medical industry.

As a medical practitioner, you can monitor vital signs remotely to get a complete picture of your patient’s health.

AdvancedMD Telemedicine is an excellent option for an all-in-one solution with everything you need for a successful telemedicine experience.

Key Features:

  • An appointment dashboard allows clinicians to view patient appointments, schedule new appointments, and reschedule appointments as needed.
  • A conference interface is used to manage video conferences with patients.
  • Secure transmissions so that patients’ private health information is protected.
  • One-click scheduling makes it easy to schedule appointments and send reminders to patients.
  • A patient’s portal is also available so that patients can view their health information, schedule appointments, and message their doctor.


advancedmd pricing

You can either choose one of their pre-configured plans or get in touch for a custom plan.

2. Mend.

Best For Better Patient Communication.

mend homepage

Mend allows you to take communication with your patients to the next level.

This platform is perfect for those who want to use telemedicine to improve patient care.

Mend allows for two-way video, video chat, and file sharing with a complete suite of communication tools.

With an AI machine learning algorithm that predicts both cancellations and no-shows, Mend is an excellent choice for those who want to improve patient care.

This feature, known as Attendance Predictor, is a great way to ensure that all your patients can get the care they need and free up staff time as required.

With multiple patient reminders, you can ensure that your patients won’t forget their appointment.

Key Features:

  • HIPAA compliant telemedicine means that your patient’s data is protected.
  • Attendance Predictor uses machine learning to predict patient cancellations and no-shows.
  • Digital intake forms make it easy for you to get the information that you need from your patients.
  • Group live video & scheduling means seeing multiple patients simultaneously, depending on their needs and issues.


mend pricing

The following plans are available:

  • MendFree Telehealth: $0.
  • MendEnterprise: Custom pricing as needed.

3. Updox.

Best For Filling Up Your Schedule.

updox homepage

Updox helps you keep your schedule full as well as improves patient engagement.

This platform is perfect for those who want to increase their patient base and improve patient communication.

With the ability to deliver both in-person and virtual appointments, Updox can help you reach more patients.

If you’re tired of spending hours on admin work, Updox can help you to automate many of those tasks.

This will give you more time to focus on your patients.

You can manage your patient’s appointments and communication and simplify the e-prescribing process through one easy-to-use platform.

All communication can work seamlessly together to provide a better patient experience.

Key Features:

  • Updox eliminates traditional faxing with its secure document import features.
  • Any device, anywhere, and at any time, can be used to request and receive payments.
  • Simplify internal communication with safe messaging tools.
  • Care for patients in a safe, easy-to-use virtual environment.
  • Use a campaign strategy to market and connect with patients.


updox pricing

There are various products and plans available for your specific needs.

  • Telehealth
  • Patient experience
  • Office productivity
  • The complete communication platform

You can request pricing or schedule a demo to get a personalized quote.

4. NextGen Virtual Visits.

Best For Telemedicine Integrations.

nextgen homepage

NextGen Virtual Visits considers the need for speed and efficiency when it comes to the healthcare industry.

This platform is perfect for those who want to get started with telemedicine quickly and efficiently while still keeping in mind the need for quality.

With a focus on a post-COVID future, NextGen Virtual Visits is perfect for those who want to make sure they are prepared for whatever comes their way.

Integrations with EHR and PM solutions make it easy to get started, while a patient portal ensures that patients always have access to their health information.

With a toolkit containing content and best medical practices to help you market your new telemedicine services, NextGen has made the whole setup process easy.

Key Features:

  • On-demand integrated visits allow you to get started with telemedicine quickly and easily.
  • In-visit features include recording visits, sharing screens, and more.
  • Hub-and-spoke functionality will enable you to connect with multiple medical providers simultaneously.
  • Clinical administrator workflow ensures that your telehealth services are running smoothly.
  • Secure HIPAA-compliant video and audio allow you to provide quality care to your patients.


nextgen demo

You’ll have to request a demo to get a quote.

5. DrChrono.

Best For Quality And Compliance.

drchrono homepage

DrChrono is a telehealth platform that adapts to your needs.

This platform is perfect for those who want more control over their patient’s care.

With a focus on quality and compliance, DrChrono makes sure that you always have the best possible experience with telemedicine.

You can use customizable clinical notes and create shortcuts that save time and effort.

With the ability to hold patient video visits directly from both your desktop and mobile (iOS and Android), you can provide care to your patients no matter where you are.

You can also combine the proper workflows to make your unique process work through just one interface.

With scalable and flexible software that caters to your specific needs, DrChrono is perfect for anyone who wants to improve their telemedicine experience.

Key Features:

  • Practice management using DrChrono is perfect for those who want to focus on patient care.
  • You can easily manage appointments, send secure messages, and more.
  • Medical billing software ensures that you’re getting paid for your consideration.
  • Mobile EHR lets you consider your patients’ specific needs no matter where you are.
  • Whether you’re catering for a family practice, pain management, psychiatry, or anything in between, DrChrono can handle your various needs.


drchrono pricing

Schedule a demonstration or sign up for a 30-day free trial to get started.

6. OhMD.

Best For Building Patient Relationships.

ohmd homepage

OhMD is an excellent platform for those who want to focus on building relationships with their patients.

With a patient-centered approach, OhMD makes sure that you always have the best possible experience with telemedicine.

Reassure patients with a pre-visit call, shorten visits with real-time transcription, and even follow up with patients after their visit.

Being HIPAA Compliant, OhMD ensures that your patient’s data is always safe and secure.

In addition, you can keep things simple and streamlined by using OhMD’s messaging feature to connect with your patients before, during, and after their appointments.

With the ability to send two-way SMS messages, you can connect in the way that best suits your patients while ensuring that you don’t waste time on technical issues.

Key Features:

  • Improve your bottom line by providing quality care to your patients and keeping things as simple as possible.
  • Improve the patient conversation by using OhMD’s messaging feature to connect with your patients.
  • SMS and HIPAA Compliant texting guarantees that you’re always giving the best possible care for your patients.
  • Connect with your EHR to keep all of your patient data in one place.


ohmd pricing

The basic plan is free to use, and paid plans start at $7 per user per month.

7. Teladoc.

Best For Access To Various Medical Professionals.

teladoc homepage

Teladoc allows patients to talk to a medical expert when needed.

Whether patients want to speak to a therapist, medical expert, doctor, or have a virtual urgent care visit, they can do it all with Teladoc.

This is great for those who want to have more control over their patient’s care.

With a focus on quality and compliance, Teladoc makes sure that you always have the best possible experience with telemedicine.

With specialists and expert doctors available when needed, you can provide care to your patients no matter where you are.

In addition, one can answer any health questions through the Teladoc mobile app or website.

Teladoc virtual care allows you to get the care you need when you need it.

Key Features:

  • Both adults, children, and anyone in-between can receive the care they need with Teladoc.
  • You can get expert medical opinions from specialists and doctors and have a virtual urgent care visit.
  • With a focus on quality and compliance, Teladoc makes sure that you always have the best possible experience with telemedicine.
  • Certified U.S. board-certified & state-licensed doctors & therapists are available as needed on this platform.


The pricing depends on the type of service required.

Other telemedicine software not mentioned in this article include Doxy.me and Chiron Health.

What Are Telemedicine Software?

Telemedicine software solutions enable healthcare professionals to provide remote consultations and other services to patients using online video conferencing, phone calls, or email.

Everyday use cases for telemedicine software include primary care, mental health care, specialist consultations, and post-operative follow-ups.

The Benefits Of Telemedicine Software

Telemedicine software offers several benefits for both patients and healthcare professionals.

For patients, telemedicine software can offer the following benefits.

Increased Access To Medical Care.

Patients who live in rural or remote areas may have difficulty traveling to see a doctor.

Telemedicine software allows them to connect with a doctor or specialist from the comfort of their home.

The right telemedicine platform can also offer patients access to a broader range of medical services, including specialist consultations and mental health care.


Telemedicine software can be accessed anytime, from any location, making it easy for patients to get their care.

While healthcare providers can also benefit from telemedicine’s increased flexibility and convenience, several other benefits are worth considering.

Reduced Travel Costs

Patients do not need to travel to see a doctor if they can receive care remotely.

This can save them time and money.

Telemedicine solutions can also help reduce travel costs for healthcare providers, allowing them to see more patients without going from one clinic to another.


Having patient records held in a secure telehealth solution can help protect patients’ privacy.

Healthcare providers can also use telemedicine software to protect patient information by securely sharing it with other healthcare professionals if needed.

Speaking of privacy, a HIPAA-compliant telemedicine platform will help you stay on the right side of the law, so definitely look out for this feature when seeing what solutions are available.

Health Insurance Portability

The right telemedicine program will also offer health insurance portability, meaning that you can use it even if your health insurance changes.

This is a valuable feature for patients who might need to switch health insurance providers.

Important Features In A Telemedicine Solution

While healthcare organizations have different needs, a few features are essential for any telemedicine solution.

Video Conferencing

The ability to conduct video consultations is one of the most critical features of any telemedicine solution.

The best telemedicine software will offer high-quality video and audio features like screen sharing and co-browsing.

HIPAA Compliance

As mentioned earlier, HIPAA compliance is essential for any telemedicine solution.

In addition, the best telehealth software will offer password-protected login, encrypted data storage, and automatic logout.

Ease Of Use Medical Devices

Another essential feature to look for in a telemedicine solution is the ease of use for patients and healthcare providers.

The best telemedicine software will be intuitive and easy to use, with a user-friendly interface.


Integrating with other electronic health records (EHRs) systems is another essential feature of any telemedicine solution.

In addition, the best telemedicine software will integrate with practice management systems, health systems, and billing software as needed.

This allows healthcare providers to manage patient care using a single system efficiently.


Getting reimbursement for telemedicine services can be complicated.

The best telemedicine software will offer insurance support, meaning that they will work with your insurance provider to get reimbursement for your services.


This refers to the ability to document patient visits electronically.

Telemedicine software should offer charting features that allow doctors to document patient visits, create progress notes, and order lab tests and prescriptions.

Remote Patient Monitoring

Remote patient monitoring is another critical feature of any telemedicine solution.

The best telemedicine software will offer features like patient self-monitoring, automatic data collection, and remote monitoring of vital signs.

This helps healthcare providers keep track of patients’ health even when they are not in the office.

In addition, the proper protocols should be in place to ensure that private patient health information is kept confidential and secure – even though things work remotely.


The cost of a telemedicine solution will vary depending on the features and functionality you need.

Some telemedicine software solutions are offered as subscription-based services, while others are priced per consultation.

Be sure to compare the pricing of different telemedicine providers to find one that fits your budget.

Virtual Waiting Room

Medical professionals are not always immediately available to take a new video call.

This can be frustrating for patients, who may have to wait on the phone/computer for a long time before they can speak to a doctor.

A virtual waiting room can help solve this problem by providing patients with information about their wait time and the status of their call.

Immediate Notification Of Clinical Outcomes

In the case of a severe medical condition, every second counts.

The best telemedicine software will immediately notify clinical outcomes and real-time alerts.

This allows healthcare providers to take action quickly in an emergency.

Wrap Up.

While telemedicine software is a relatively new technology, it quickly becomes essential for healthcare organizations.

Having the right telemedicine software features available in the system can help provide patient care in less time while also saving money for everyone involved.

When looking for a telemedicine software solution, consider the features listed above before making a final decision.

To recap, the best telemedicine software to consider in today’s market are:

  • AdvancedMD Telemedicine: Best Overall For Telemedicine Software.
  • Mend: Best For Better Patient Communication.
  • Updox: Best For Filling Up Your Schedule.

These solutions will offer the essential features for a telemedicine system while also being affordable and easy to use.

Have you ever used telemedicine software as a practitioner or as a patient?

Do you have experience with any of these solutions?

Let me know in the comments below.

Further reading on AdamEnfroy.com: Want to learn more about scheduling software and the various features?

Check out this article on the best scheduling software available on the market right now – these solutions are perfect for any business that wants to streamline its scheduling process and ensure that things happen as smoothly as possible.

On the other hand, if you’re interested in how technology is progressing and looking for the latest stats on how the internet of things (IoT) is changing the healthcare industry, take a look at this post on the ultimate list of IoT statistics right now.

Disclosure: I may receive affiliate compensation for some of the links below at no cost to you if you decide to purchase a paid plan. You can read our affiliate disclosure in our privacy policy. This site is not intending to provide financial advice. This is for entertainment only.